OUR IMPACT METRICS
DRIVE SUSTAINABLE BUSINESS GROWTH

We are delighted to launch our third annual Impact Report.

RECRUIT WITH PURPOSE:

Our B Corp certification ensures that our commitment to transparency, sustainability, and accountability translate into ethical and trustworthy recruitment practices.

We are eager to partner with businesses that share our vision of a more equitable future for all. 

WHY WE IMPACT REPORT

​In an era defined by change, we must keep challenging oursleves to adapt to the evolving needs of our stakeholders with transparency and resilience. As we enter our third year of impact reporting, we remain committed to holding ourselves accountable for our mission progress - to build diversity, create inclusion, and encourage workplace innovation.

Since day one, Trinnovo Group has endeavoured to reshape recruitment for the better. We’ve spent over a decade building a business that makes a positive, sustainable impact on the communities, customers, and colleagues we support.

In 2022, we launched our Impact Metrics, defined to help our team track the progress of change across five of our most important areas; Diversity, Partnerships, Thought Leadership, Organic Growth, and Customer Engagement, and hold ourselves accountable. This year, we have added a sixth impact metric; Sustainability, in line with our goal towards a brighter and more sustainable future

OUR PROGRESS

Within this Impact zone, we will demonstrate how Trinnovo Group is leading from the front on the key Impact Metrics we have identified as crucial to our sustainable growth strategy. We are not perfect, but we are committed to being transparent in our performance against the ambitious goals we have set ourselves.

We have our people, our partnerships, our customers and our communities to thank for the strides we’ve made. Every imperfection is an opportunity to learn and grow, and we must continue to embrace these opportunities on our journey towards building a more resilient business, one that benefits all involved.

Our latest Impact Report is for the 12-month period July 2023 - June 2024.

BRAZILL, CERRADO

SUSTAINABILITY

This year we have partnered with Green Branch to offset our emissions through the conservation of 11,000 hectares of native forests and grasslands in the Cerrado, Brazil. This certified project not only reduces emissions but also supports biodiversity, water conservation, and local communities through job creation, training and education. Our new partnership marks the start of our sustainability journey, providing the footing for our more proactive approach to climate change.

From charity days to thought leadership initiatives that challenge industry norms, our partnerships have helped shape Trinnovo Group into the business that it is today. The last 12 months have been no different, and we’re proud to partner with impact-driven organisations as we continue to evolve and create new ways of accessing hard-to-reach candidates. We recognise recruitment’s capacity to help people fulfil their economic and social potential, and we want to use our platform as a means to level the global playing field. With the support of our partnerships, consultants, and communities, we've developed and delivered a range of initiatives to bridge the gaps in access to opportunity. 

 

10

New partnerships formed this year, including Micro Rainbow, LGBT Great, and Action for Race Equality. 

78

Mentoring hours delivered this year, bringing the total number to 504 during our impact reporting period.

31

Charity days delivered this year. We use these to provide impact to our charity partners, and drive team collaboration. Charity days include our participation in the Whitechapel mission to provide breakfast to the homeless.

4

Workshops delivered for our new partners at Micro Rainbow, a charity that runs safe houses and socio-economic programmes for LGBT+ people fleeing persecution. 

Organic and meritocratic growth are the bedrock of our working ethos. Committing to a tech-enabled approach has enabled us to build on these foundations and refocus on the values, behaviours, and minimum standards that define Trinnovo Group. 

 

27%

of our people received a pay rise this year. 

15%

of our people were promoted. 

4

CEO For the Day initiatives hosted, a brand-new initiative to give high-performing junior employees the chance to develop new skills and take on more responsibility at the top level. 

11

Battle of the Brands initiatives hosted – a themed competition designed to foster collaboration and reinforce our commitment to a dynamic working culture. 

From the first panel discussion to the last podcast, our thought leadership strategy is rooted in social impact, trust building, and creating value for our network. Knowledge sharing is a vital part of our approach to community building, helping us to move beyond transactional stakeholder relationships.

101

Thought leadership initiatives delivered in our most recent impact reporting period, including a broad range of panel discussions, podcasts, networking events, and webinars. This brings the total number of delivered initiatives up to 286 against a five-year goal of 300. 

99%

Of our event attendees learnt something new. 98% learnt something new, and 98% felt more confident. 

36%

Of our Net Fee Income in the last 12 months came from our communities and referrals, reflecting the growing demand for a sense of connectedness in an increasingly digitised world. 

29%

Community followership growth across all platforms. 

Diverse teams are successful teams. In a people-focused industry like recruitment, embracing diverse perspectives is the key to providing a sustainable and culturally competent service. Our commitment to diversity, equity, inclusion and belonging has provided the basis for our non-traditional sourcing methodology since day one. This creates access to a broader talent pool, while at the same time, helping our clients close skill gaps and meet their workforce diversity goals. 

 

In a digital-first world, exceptional customer service has never been so important. As integrated AI solutions redefine the business environment, maintaining a human-centric approach to workforce management is essential.

 

+70

NPS score in an industry where the average is around +40. 

90%

Of our customers would refer Trinnovo Group's services. 

Now is the time for action. The world is falling short of its climate targets, there is no planet B, and we, as a collective, must do more. It’s been one year since we became a certified B Corp, and in that time, we've worked diligently to refine and intensify our environmental targets. 

 

115

tonnes of CO2 offset through our reforestation partnership with Green Branch, 100% of our emissions during our most recent reporting period. 

60%

of our electricity comes from renewable sources.

2927 M

of forest saved in the Cerrado biome. 

OUR PROJECT LEADERS

Helena Sullivan

CMO

Lauren Langdell

Director, Trust in SODA & Founder, Women in DevOps

Micha Swallow

Head of Talent, People, & Performance

Lucy Neal

Associate Marketing Director & Co-Founder Women in DevOps

Marita Harper

HR Partner

Karl Perry

Principal Consultant, Trust in SODA

COMMUNITY ENABLEMENT

Diversify your workforce and enrich your business with new perspectives.

Bridge skill gaps with diverse talent from Trinnovo Group’s communities: Ex-Military Careers, Ethnicity Speaks, Pride in Tech, and Women in DevOps. Diverse teams are successful teams, and we’re here to help you build them.

Events. Podcasts. Blogs. Webinars. Interviews. Networking. Check out our upcoming and past events.

Community Enablement

Working with Trinnovo has been fundamental to helping us strive for our diversity goals, especially in elevating female engineering leadership within our organisation.

Talent Acquisition Lead
NatWest Boxed

Our platform is a global movement on a mission to promote gender equity, close the DevOps gender gap and inspire the future leaders of the technology world. Through our diversity, leadership, learning, and development solutions, we help organisations become more equitable employers. Join the movement and make an impact of your own. 


 

20K+ People in Our Community

Hosted 80+ Global Events

Established in 2017

Women in Devops
Women in Devops

Ex-Military Careers was built to bridge the gap between the military and a fulfilling civilian career. Our international community provides a safe and welcoming space for veterans to connect with their peers, share experiences, receive support, and access resources to help them thrive in a fast-changing world. From employability workshops to networking initiatives with veteran-led businesses, we aim to empower veterans and help employers recognise the incredible skill sets of ex-military personnel. 


 

230k+ People in Our Community

Certified Social Enterprise

Established in 2010

Ex-Military
Ex-Military

Pride in Tech is a community on a mission to make the tech industry a kinder and safer place for queer people. With our fantastic sponsors, hosts, and panel members, we aim to reduce the negative impact of the economic and professional hardships that disproportionately affect the LGBTQIA+ population. 


 

1.3k+ People in Our Community

Hosted 5 Events

Established in 2023

Pride in Tech
Pride in Tech

Ethnicity Speaks believes in a more equitable working future for people of all ethnic backgrounds. We're here to champion that future together, as a community. Here, you'll find a safe and supportive environment to share your experiences, connect with your peers, and see the possibilities outside of your lane. 


 

300+ People in Our Community

Hosted 10 Events & Podcasts

Established in 2024

Ethnicity Speaks
Ethnicity Speaks

MEET KARL

Karl Perry is a Principal Consultant with our Technology Recruitment brand, SODA. He is also our Ambassador for our community group Pride in Tech, working with our community members and customers to drive thought leadership initiatives. 

Karl Perry

Principal Consultant, Trust in SODA